Talk to the assistant

When you open Tredco, you don't land in a menu — you land in a conversation. The home screen is a chat with the assistant, and most of what you do starts with saying what you want. You type or speak in plain words, and the assistant does the work and presents its proposal for your approval.

Say it in your own words

The message field at the bottom is where you start. It says Type a message... — type what you need, exactly as you'd say it to a colleague: "I've got a receipt from Byggmax", "help me invoice Hansen for the Storgata job", "how are we doing this month?".

Once you've saved a prompt of your own, the text changes to Type a message... or / for prompts — more on that below.

Speak instead of type

Hands full, or faster to say than to type? Speak. By the message field sits the microphone — Record dictation. Tap it and the field turns into a recording: a red dot blinks, you see the sound move as you talk, and the timer counts up. Finish talking and tap the green check — Stop recording. The assistant turns what you said into text and drops it in the field, so you can read it over and fix it before you send. Change your mind partway? Tap the cross — Cancel dictation — and the recording disappears without leaving anything behind.

Rather have a proper conversation, without typing at all? Use voice mode. When the message field is empty, the Open voice mode button sits next to the microphone. Then you talk to the assistant like a colleague on the phone: you say what you want, it answers out loud. Along the way you can silence yourself with Mute and turn it back on with Unmute, and you end with End.

Attach photos and files

A photo of the membrane, the receipt from the builders' merchant or the bank statement lands in the right place by itself; you don't have to say where it belongs. You can always drag a file straight into the conversation, or paste it in.

On the phone you take the photo on the spot: tap the camera by the message field — Camera — and shoot. Already have the photo, or want to bring in a file? Tap the paperclip next to the camera — Attach file. Your phone's own picker opens straight away, the one you already know: take a new photo, pull one from the photo library, or choose a file like a PDF or bank statement. No extra menu in between.

On a computer it's the paperclip — Files — next to the message field that opens your files, on top of drag-and-drop or paste.

As soon as you've attached something, the file shows up as a small card above the message field. While it uploads, the card reads Uploading, and down by the message field Tredco says where things stand — "Waiting for the upload", or "Waiting for 2 uploads" if you attached several at once. Send waits until the files are up, so you can't send a message before the attachment is with it; when everything is ready it says "Attachments uploaded. Ready to send."

If an upload goes wrong — the network dropping for a moment, say — the card stays with Not uploaded, and down by the message field it reads "Retry or remove the attachment that failed". Tap Try again right under the card and Tredco has another go; or remove the card with the cross, and the file drops away so the message can go without it. Remove a card while it's still uploading and the upload stops right away.

You can attach a Word, Excel or PowerPoint document too — a price list, a quote basis or a report someone sent you. You bring it in the same way as any other file: Attach file on the phone, or the paperclip Files on a computer. As soon as it's uploaded, the assistant reads through the document. The card reads Reading the file for a moment, and afterwards the card says what it found — "Word" for a text document, "Excel · 3 sheets" or "PowerPoint · 12 slides", and how many images it pulled out if there were any. That's how you know the content is with it before you send. Older Word files (.doc) work too: they're turned into .docx before the assistant reads them, and the card says "Word" as for other text documents.

Some documents can't be read. Then the card stays with Can't be read, no Try again appears — another go won't change it — and a short message says why: the file is password-protected, it's an old Word file (.doc) that is damaged or can't be converted, it's in an older Excel or PowerPoint format (.xls, .ppt), it has macros, there was no text, values or images to pull out, or it's larger than 10 MB. Remove the card with the cross and the message can go without it. If you have an older Excel or PowerPoint file, save it again as .xlsx or .pptx first.

You can attach a video clip too — a short film of the damage, the leak or the progress on the job. On the phone you film on the spot: hold the camera button — Hold for video — and let go when you're done, Max 3 minutes per clip. Already have the film? Attach it the same way as a photo. The clip shows up in the conversation as a card you can play right there, without downloading it first.

The assistant looks at the clip itself. It hears what's said in the film and looks at a few still frames from it, so you can show a piece of damage or a leak instead of describing it in words. Open the clip and you'll see under the player how far it's got: while it gets the clip ready it says Preparing the clip for the assistant. If the film is long, it sometimes only gets through part of it in one reply, and then it says The clip is only partly prepared for the assistant — just ask it for the rest. If something went wrong it says The clip could not be prepared for the assistant, and Try again appears right under the player so you can ask it to have another go.

See what the assistant is doing

When the assistant gets going, it tells you what it's up to as it goes — in its own words, right in the conversation — while it works step by step. At the top sits a quiet line with the time passing: "Working · 12 s", the seconds counting up.

Under what the assistant writes sits a line showing what it's doing right now. Before it's taken hold of anything, it says Thinking. Once it starts a step, the line switches to the step's name while it runs — "Searching customers", "Fetching bank balance", "Creating invoice draft" — with a small spinner in front. When the step is done, the spinner turns into a green check. If it did several things in a row, the line gathers them: "3 steps: Searching customers, Fetching bank balance". If a step went wrong, the line says so — "1 failed" — and if it had to stop, it says "interrupted".

If the assistant made several steps under one line, you can open the line and see each step on its own. Usually you don't need to; the lines are there so you can follow along, and see that the proposal you get in the end is built on something the assistant actually pulled up. If it writes at length, unfold the text with Show more and fold it back with Show less.

When the assistant is done, the whole run folds into a single line: "Worked for 12 s". Want to see the steps again? Open that line. If it had to stop partway, it says "Stopped after 12 s" or "Interrupted after 12 s" instead.

See which model answered

Every finished reply from the assistant has a small information mark at the bottom, next to the copy button. Tap it — Model information — and a little box opens and stays put until you tap somewhere else or press Escape. It shows Model with the name of the AI model that wrote the reply, and Level telling you what kind of content it answered: Text, Text and images or Text, images and documents.

The level follows from what you've attached. A conversation starts on text, and once you attach a photo, a clip or a document it steps up a level, so the assistant uses a model that can read what you sent along. You don't have to pick anything yourself — the mark is just there if you want to see what was behind a reply.

Answer when the assistant asks

Sometimes the assistant needs an answer before it can go on — most often which customer you mean. A small field then appears right above the message field, titled Choose customer. You answer right where you are; the conversation stays behind it.

While the question waits, Tredco dims the rest of the window behind it. The menu, the conversation and the panel step into the shade, while the field itself and the message field stay in full light, so your eye lands on what's waiting. At the top of the field it says Waiting for an answer with a small dot that glows. The shade locks nothing: you can still scroll the conversation, select text and tap what's behind it, just as before.

If you'd rather deal with the question later, tap the conversation behind the shade — or press Escape — and it sets itself aside into a small button that says it's waiting, ready for you to pull it back up when it suits. But if you've started writing an answer, or attached a file, the question stays put so you don't skip it by accident; then it's Minimize that sets it aside.

For a customer you search in that same field: Search customers and Brreg. Below the search sit the Saved customers you already have, and hits from the Brønnøysund Register Centre when you type a company name or an organization number. One tap on the right customer, and the answer is given and the assistant carries on. For a private person you can tap "Use … as a private customer" straight from the hit.

When you tap the search or open a step, the field moves in front of the conversation. If you'd started a message, it moves to a row of its own — Write a message — so you don't lose what you'd written. Escape, Minimize or answering hands the conversation back, and the draft is kept.

If you find no customer, you create one on the spot with New customer — it sits in the same row as the search:

If the customer is a private person or has no organization number, pick Private person instead of Company and fill in the name yourself. However you answer, a message you'd started is left untouched until you send it.

Other times the assistant asks which project something belongs to. The field is then titled Choose project, with the question "Which project does this belong to?". It has its own search — Search projects… — with your projects listed right below. Tap the right one, or pick No project to book it without one ("Booked without a project – perfectly fine."). If there are more projects than the list can show, you search to find the rest. If the project doesn't exist yet, tap New project, type a Project name and tap Create — it's both made and chosen. If you have archived projects, pull them up with Show archived. The search steps in front of the conversation just like the customer search, and a message you'd started is left until you send it.

See what changes while you watch

Sometimes the assistant changes something you have open in front of you — a line item in a quote, say. The cells that changed light up for a couple of seconds, so your eye catches what got touched. The lines above tell you what the assistant is doing; this shows you what changed on the screen. The light fades on its own — you don't have to do anything with it.

The same happens when a colleague changes something from another device while you have it open: the change comes in and marks itself, instead of swapping the number out quietly.

With a line item open, the assistant knows that's the one you're working on. So you can point at it in plain words — "make this one cheaper", "change the quantity here" — and it understands you mean the item on the screen.

Open a new line with New item and leave it empty, and it's discarded when you close it — you're not left with a blank row in the quote. But if the assistant managed to write something into it while it was open, that stays.

Pull up the views you use most

On a computer the navigation lives in the rail on the left. At the top you can always get back to Home. Below it sit Views, New chat and Payment queue, and at the bottom the list of your chats.

Tap Views to open the panel of views you can pull up — Invoices, Calendar, Quotes, Customers, Templates, Stats and more. Day to day the panel shows only your own favorites, as tiles with a drawing above a short name. The favorites that used to sit by the message field now live here. Pick one and it fills the panel beside the conversation.

Haven't picked any favorites yet? It says No views here yet with "Pick the ones you use most and they'll sit here." and a Choose views button. At the foot sits All views with the count of how many there are — tap it to see the whole catalogue in one column, grouped into Sales, Bookkeeping, Reports, Panels and Other. From there you open a view without pinning it, and Back to Your views takes you back.

To choose which ones sit as favorites, tap Edit at the top. Each favorite gets a cross to remove it, and the whole catalogue drops in below so you can tap a view into or out of your favorites. To change the order, tap a favorite — it says where it sits, "Invoices" · place 1 of 4, and you move it with Earlier and Later, or drag it where you want. Remove one by accident and a note — "Invoices" removed. — sits there for a moment, with Undo beside it. Tap Done when you're happy.

On the phone, Views opens the same panel.

Save messages you write often

Got a message you write over and over — a monthly payroll check, a recurring report? Save it as a prompt. In the top-right corner of the message field is the Prompt library. Tap it, choose New prompt, and give it a title and some text. If you've already typed something in the field, New prompt keeps it for you.

Next time you pull the prompt up in one of two ways: open the library and pick it from the list, or type / at the start of the message field and let the list appear as you type. Up and down arrows move the highlight, Enter inserts the prompt, and Escape closes the list without touching what you've written. From the library you can also Edit library prompt or Delete library prompt.

Keep order with chats

Every conversation becomes a chat in the list on the left, under Chats. Starting something new, you tap New chat; working inside a project, it becomes a new chat tied to that project. You can always tap your way back to Home.

If a chat keeps coming back, pin it to the top with Pin chat from the action menu on the chat row — and Unpin chat when it no longer needs to sit there. Want a name that's easier to recognize than the automatic one? Choose Rename chat and write your own.

Archive what's finished

The list fills up fast with one-off conversations you're done with. Now you can tidy without losing anything: open the action menu on the chat row and choose Archive chat. The chat leaves the active list and settles into the Archive section at the bottom — still there, just out of the way.

Need an archived chat again? Open Archive and tap Restore chat. And if you write a new message in an archived conversation, it wakes up by itself and moves back to the active list.

The archive is shared across the company: archive a chat, and it leaves the list for everyone on the crew — so it's a way to keep things tidy for the whole team, not just for yourself.

Want to know more about what the assistant actually posts for you? See invoicing and bookkeeping. Not started yet? Begin with getting started.